Shipping policy

Shipping Policy

At nozls, we work to deliver your order as quickly and safely as possible.

- Orders are processed and delivered within Egypt usually take 7 to 10 days.

- Delivery times may vary due to courier delays or unforeseen events.

- Shipping costs are calculated at checkout.

- Fees are non-refundable unless the item is defective or we made an error.

- Please ensure your address is complete and accurate.

- We are not responsible for failed deliveries due to incorrect details. If a package is returned to us, you may need to cover re-delivery costs.

- If your order arrives damaged, contact us immediately at contact@nozls.shop with your order number and photos.

- Once an order is handed to the courier, we are not responsible for delays or losses.